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(Samsung Galaxy S10)
My Question or Issue
Ok so my app shows a series of glitches, I have tried to reinstall the app, delete data, delete cache, and after a while it still happens. The issues are as following:
As I said, I have tried from deleting cache and data from the app, from Android app manager. I have tried uninstalling and re installing and still the same.
Please help me, I have been a subscriber for many years and I don't wanna change my streaming platform but it is too stressful as I use the app a lot of time daily.
Thanks for your patience while we looked into this issue.
Since the original issue has since been resolved, we're closing this as fixed. Make sure you're running the latest app version and everything should work fine now.
As for the other issues regarding the Galaxy watch we suggest you head over to this thread where we are currently gathering the relevant details to pass on to our developers.
If you're experiencing a different issue you can start a new topic in the relevant help board since the root cause of this has been fixed and we are now looking at different issues.
Update: I tried making my computer the primary player for a second and then switching it back to my phone. That seems to have fixed the problem for now.
I also have this issue
Oxygen OS 10.5.8.AC01BA
Spotify Premium version 188.8.131.521
Seems like the problem persist with and without bluetooth device connected. I am also using a PC client on Windows 10, on 2 separate PCs. Also when I am playing music and disconnect headphones (BT) it continues playing from the phone speaker.
This has been happening for nearly a month now. How can you justify taking 14.99 a month for this service when it is nearly unusable. I have tried all the suggestions multiple times and still the same issues persist.
Display not updating
Nothing in notifications showing the app is playing
Can't load library or albums on the strongest WiFi or 4g/5g
Please sort it out. There are plenty of other Streaming services out there that work great, I have tried them all, like spotify used to do.
With all your resources I would expect this issue to be resolved by now.
Been having the same issue for months (Previously on a Galaxy Note 9)
Device :Samsung Galaxy Note 20 Ultra 5GSpotify Version: 184.108.40.2061This happens on bluetooth, phone speaker and earphone plug-in
I've got more details to add to this enormous thread. I've been using Spotify for about 9 years now. I'm a software engineer, and I've reversed engineered a few things and come to a few conclusions:
I highly suggest you hire me. I will help your testing team build out the most amazing test harness you've ever seen. It's time to make unit and integration testing great again!-brenton
Using Spotify 220.127.116.119 with a Galaxy S10e. A song will get stuck on the screen even though a different song is playing in the background. This happens with or without bluetooth. If I exit out and go back it will clear but annoying enough that I just paid for Spotify in last few weeks and this is reason enough to discontinue.
Country: New Zealand
Device: Galaxy S20 ultra
OS: Android 10
Spotify version: 18.104.22.168
Spotify is not showing now playing at all, no music controls and no player showing on Android and notification panel.
One Spotify notification showing Spotify is trying to play... and music is already playing.
Country: United States
Device: Galaxy Note 10+
Spotify version: 22.214.171.1241"Currently playing" screen shows old song, not updated to current. New songs will sometimes play over top of this, sometimes not. When they do the controls on the Playing screen seem to work. Happening on the bare phone, Google Pixel Buds, Remote playing, and Android Auto. Reinstalled app, cleared cache and data, rebooted phone. No "Spotify Playing" banner in the notification panel or lock screen.
Same issue here been a couple of months now. On a Samsung note 20 ultra
Update to above, received app update to version 126.96.36.1994. Issue is still present.