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[Android] Quick tile for offline mode not working

Status: Won't Fix

Plan

Premium

Country

UK

 

Device

Sony Xperia Z2 Compact

Operating System

Android 9

 

My Question or Issue

My Spotify has recently updated and my offline online toggle in the notification area of my phone no longer works. It will turn itself back online if I open spotify or just even reopen my notification area.

 

This used to work fine, I could have my Spotify constantly in offline mode and then if I wanted to switch online just swipe to my notification area and turn it back on or vice versa.

 

Screenshot attached of the notification tile I am referring to

Screenshot_20190603-182928.png
Comments
feleciask

I experience the same thing. My phone is Note Fan Edition and it always stops working when my screen is off even if I'm connected to Wifi. I don't know why

Ederibarra

Same galaxy s8+ on newest spotify version as of 6/25

lucas1998

Hi,

 

My device is a Nokia 8 (TA-1012) with Android 9.0 and Spotify version 8.5.11.762. The quick tile is missing from the notification area.

natalieksy

my device is samsung galaxy s10 and is android 9.0.

the spotify version is 8.5.11.762

the offline mode button in quick setting has disappeared and please fix the problem as soon as possible. thank you.

@Peter 

blakeborland

Hello,

I have a Samsung Galaxy S7 Edge with Android 8.0.0 and Spotify 8.5.12.758.  I'm not exactly sure when the toggle button disappeared for me because I only tend to use it when I'm travelling and don't want to eat all my data or have a spotty wifi connection. I haven't gotten a new phone or had any system updates, so I do know that it was working on this phone. I've tried doing a clean reinstall with no luck. It's an amazingly useful function, so I hope this can be figured out soon!

Linking the mods @Peter and @Katerina 

kokiks

same issue here. toggle switch is missing.

spotify version:    8.5.13.637

phone model:       CLT - L29

running on android version 9 (EMUI 9.0.0)

rich19900218

Screenshot_20190715-204402_Samsung Internet.jpg

 

Screenshot_20190715-204407_Samsung Internet.jpg

Android 9.0 

Samsung Note 8

Spotify Version; 8.5.14.752

 

I have the same problem with the offline button in the status bar.

jacob38389

Pixel 2

Android Version 9

Spotify Version 8.5.15.885

 

Quicktoggle disappeared. It does not show up if I try to re add it.

nielzzzz

I have the same problem. Did a clean reinstallation of the app, no succes unfortunately. 

 

S9 Samsung phone

Newest version of spotify (just updated and updates automatically) 

Tile is completely gone....

 

Please notify me if problem is solved, you know how to find/contact me 😉 @Peter

 

 

Krauti98

Same Problem with s8+

 

Newest Android and Newest Newest spotify Version