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[Android] Sharing to Instagram Stories doesn't work

Status: Fixed

Plan

Premium

Country

Singapore 

Device

Samsung Note 10+

Operating System

Android 9, One UI 1.5

 

My Question or Issue

I didn't have any issues with sharing songs to Instagram story untill today, when I press share to story it seems like instagram opens up for awhile and disappears. If I press again I get a popup from my phone saying Instagram keeps stopping. 

I've tried reinstalling Instagram, still having same issue.

Comments
Rxria

Hi @Peter, Just a update on my issue

  • device + OS version : Note 10+ Android 9 One UI 1.5
  • exact Spotify version : 8.5.33.831
  • exact Instagram version : 123.0.0.5.114
  • screenshots attached, now Instagram opens but black screen. Screenshot_20191212-171701_Instagram.jpg

    Screenshot_20191212-171951_Spotify.jpg

Shakry

Same as @inconnu77  here. Yesterday my ig app got an update and since then I can't share spotify on ig stories. Maybe related?

 

  • device + OS version: Huwaei Smart P, Android 9 EMUI 9.1.0
  • exact Spotify version: 8.5.33.831
  • exact Instagram version: 122.0.0.29.238
  • a screenshot showing that you have the option to share to Instagram Stories in Spotify?
  • spotify1.jpg
  • spotify2.jpg
Marco8819

Hi guys, same problem here!
I don't remember when was the last time i shared a track (i guess 4 days ago), but today i can't share anything on IG stories.

  • device + OS version: LG G7, Android 9
  • exact Spotify version: 8.5.33.831
  • exact Instagram version: 122.0.0.29.238
  • a screenshot showing that you have the option to share to Instagram Stories in Spotify?

photo_2019-12-12_12-12-42.jpgphoto_2019-12-12_12-12-37.jpg

Shakry

100% this started yesterday. I've been sharing a song each day since January and this is the first time I've got this issue.

inconnu77

Hi @Peter ,

 

This is obviously a wide spread issue around the world. Perhaps it's related to the most recent app update for Instagram on Android.

 

We know Spotify and Instagram can work together to resolve this! Can we get an update or Estimated Time of Resolution (ETR)?

 

@Rxria 

@Shakry 

 

 

 

 

 

ayleexin

I have been experiencing the same problem on OnePlus 7 Pro for a couple of days by now. Other sharing possibilities seem to be working, so my guess is on Instagram with this bug, since I have had other kind of story sharing issues with Instagram a few weeks earlier.

Sonofthesuburbs

Country: United States

Spotify account type: Premium 

Spotify version: 8.5.33.831

Instagram version: 122.0.0.29.238

Device: Moto g7 power, OS Android 9

 

Similar to above posting pictures, Instagram story option is in the Spotify app, but when Instagram opens, it doesn't generate the song, just pulls up to a black camera feed. Tried clearing both caches and uninstalling and reinstalling both apps multiple times

Screenshot_20191212-112048.png

Screenshot_20191212-112056.png

Finng
  • device + OS version: Galaxy Note 10+, Android 9 
  • exact Spotify version: 8.5.33.831
  • exact Instagram version: 122.0.0.29.238
  • a screenshot showing that you have the option to share to Instagram Stories in Spotify?

Screenshot_20191212-115329_Spotify.jpg

Screenshot_20191212-115203_Instagram.jpg

lenaselyem

Same problem here (Samsung Galaxy J5 2017, Android Pie)

Finng

Seems to be an Instagram problem as I can't seem to share Soundcloud links either.