[Android] Track data/artwork is not updated on lockscreen

[Daniel]

Thread: 668096
Status: Resolved

Description:

Sometimes when manually skipping a track or the next track starts the album art/track details do not get updated on the KitKat Lockscreen. Instead the previously playing track information is displayed.

To reproduce:

• Play a playlist/Album and lock the device. Turn screen on but leave the lockscreen displayed and try skipping to the next track in the queue. This is a sporadic bug and does not seem to have any related causes/triggers.

Workarounds:

• Unlock the screen, this refreshes the data for the track so that when it is locked again the details will show correctly.

Additional information:

• Although Bluetooth A2DP is not officially supported, the same behaviour can be experienced with track metadata not correctly updating on a bluetooth stereo.

If you are having this issue, can you please post (where possible):

1. Make and Model you are running the app on
2. Android version and is it stock or a custom ROM (if you are unsure, then it's probably stock)
3. Your current Spotify version (Settings > About > Version)

Thanks!

Updates:

This was fixed in version 0.7.8

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[pmrs88]

Same issue. Unlocking pattern screen resolves issue and updates meta data.

Nexus 5 Android 4.4.2
Spotify 0.7.6.357

[diodelrock]

Same as above, screen on - off - on fixes this but just for the song I'm listening to. Sometimes it gets stuck on the "Spotify" ad until I do this. 

Nexus 5, unrooted

KitKat 4.4.2

Spotify version 1.0.0.82

[linhi]

Exactly the same problem.

Phone: Nexus 5

Android version: 4.4.2

Spotify version: 1.1.0.113