I've got a problem where everytime i turn off canvas it toggles back on automatically. This is very annoying.
I used to be able to turn it off, however ever since i switched to be a part of a spotify premium family membership, i can't turn it off
Android Version 9 - Oxygen OS 9.0.9
Hey there folks,
We really appreciate your patience so far!
Our tech teams have done their magic backstage and this should be now fixed in the latest version of the Android app.
If you're having troubles, first we'd recommend updating the app following the steps here or performing a quick reinstallation of the app following the steps here.
If the issue persists after that, let us know in the related Help Board and we'll be happy to lend a hand.
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Same here, I have version 184.108.40.2069 running on Android 8.0 and the setting turns on by itself, SpotifyCares keeps telling me to reset ALL MY OFFLINE DEVICES to "fix" the issue but the issue is on the app 🙄
LG G6 H870
Thanks for reporting this issue to us.
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Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.
Samsung Galaxy S9
Oxygen OS 10.0.4.HD65BA
Spotify version 220.127.116.119
Samsung Galaxy A7 (2018)
Spotify Version 18.104.22.1689
Samsung Galaxy S10
S10, same as above
Same here. Started yesterday. I turn it off and I can watch the toggle slide back to on. Samsung Galaxy Note 10. Android version 9 with the 11/1 security update
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