Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hey there folks,
We really appreciate your patience while we were looking into this!
The issue initially reported in this thread should be fixed after updating to the latest version of the app, so we'll be marking this Ongoing Issue as Fixed.
However, if you're experiencing a similar issue, we'd suggest sharing it in the related Help board along with all the relevant details of the affected device and troubleshooting steps you've tried. We'll be happy to lend a hand there and take a closer look into what's happening.
Thanks!