Announcements

Android app goes to background on any action if using RTL (Right to left)

Status: Closed

Samsung Galaxy S7 Edge

Android 6.0.1

Spotify 5.7.0.781armV7

 

If RTL (Right to Left) is enabled either from developer options or because of the system language (Hebrew, Urdu etc.) the spotify app will go to the background as soon as anything is touched.

 

Steps to reproduce:

Select Force RTL from developer options OR change system language to a RTL language then tap anything in the app. The app will go to background.

Workaround:

 

Disable RTL in developer options or change system language to a non-RTL language such as English.

 

Comments
Leo
Status changed to: Closed

18/07/16
Hey @Joe!

Thanks for the heads up. This issue has been reported and is currently unresolved, but under investigation 🙂

We'll keep you updated. 

/L

Melody

Hey!

 

Just a quick check-in to let you know that the team are still looking into this.

 

Stay tuned, and we'll keep you updated with any more info 🙂

 

Thanks.

MaryC1

Hey guys!

  

Just to keep you updated, this is still being looked into.

We'll let you know as soon as we have any news.

Alejandar

Hey everyone!

 

The folks here are still working hard to get things fixed. Stay tuned, and we'll let you know as soon as we have more information.

 

Thanks for your patience.

Melody

Hey all!

 

We're just checking in to say that this is still being looked into at the moment.

Thanks for bearing with us, we really appreciate it!

 

We'd recommend always keeping your device and app updated in the meantime.

This is the best way to be first to receive any fixes.

 

Thanks, and have a wonderful day 🙂

Jim

Hey Guys!

 

Just checking in. We're still awaiting some news from our tech folks about this.

 

Please follow the steps that @Melody outlined in the previous post.

 

We'll let you know once we hear and news, and hope to have an update soon. 

 

Cheers,

James.

Kayleigh

Hey everyone!

 

No new updates from tech team at this point, but we'll update you as soon as we have any info.

 

Thanks,

Kayleigh

FabianS_Bogota

Hi there! 

 

Just touching base regarding this issue. The right folks are still working on this. We'll keep everyone updated if anything new comes up.

 

Thanks for your patience 🙂

FabianS_Bogota

Hi again,

 

Our tech team is hard at work on this, so we currently don't have any updates. As soon as we do, we'll let you all know.

 

Keep us posted if you need anything else.

Natalie

Hey folks!

 

We've recently rolled out an update to the Android app. Everything should now be running smoothly, but let us know if you're having any trouble.

 

We'll go ahead and close this thread in around 48 hours unless we hear back.

 

Thanks for your patience, guys 🙂

Env: prod