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Android fails to connect to Sonos if second Spotify account is currently playing

Submitted by on ‎2017-12-07 01:56 PM
Status: Case Closed
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Android phone fails to connect/play to Sonos speaker if speaker is in use by a second Spotify account. If any other music service is already playing (e.g. Pandora) there is no issue with Android playing Spotify music. This does occur with the iPhone app; if another Spotify account is playing and iPhone plays, it will switch.

Hey there.

 

We haven't heard from you in a while, so we're closing this thread for now.

 

If you ever need us again, just let us know. We're always here to help.

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SergioDavid
Roadie
2017-12-12 02:19 PM
Status changed to: Need more info

Hey @john1502, welcome to the Community!

 

How long has this been happening for? Also, what Android device and operating system are you using? We'll also need to know what Spotify version you're using.

 

We'll see what we can suggest once we have this info.

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SergioDavid
Roadie
2017-12-19 01:23 PM
Status changed to: Case Closed

Hey there.

 

We haven't heard from you in a while, so we're closing this thread for now.

 

If you ever need us again, just let us know. We're always here to help.

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