App de Spotify Windows no funciona correctamente

Deseo comunicar que la app de windows se inicia correctamente pero no me permite reproducir ninguna cancion, no reproduce ninguna cancion que selecciono ni me permite pasar de cancion, he probado a cerrar todas las sesiones,desconectar los dispositivos y reinstalar el programa y aun asi sigue sin permitirme cambiar las canciones ni nada por el estilo, un saludo.

Hey @Futilla!

 

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need us again.
 
Our best,
Status: Closed
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Alfredo
Roadie
Status changed to: Need more info

Hey @Futilla, welcome to the community!

 

We hope you don't mind us replying in English.

 

Could you send us your device's OS and Spotify version? Also, is this happening to any song you play or only a few specific ones?

 

In the meantime, try turning off your internet router for 30 seconds and turning it back on before you try again.

 

Keep us posted.

 

Maria_B
Roadie
Status changed to: Closed
Hey @Futilla!

 

It seems we didn't receive a reply from your end. For this reason, we're setting this post as "Closed".

 
Don't hesitate to create a new thread if you need us again.
 
Our best,