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Apple TV app - logging in - every time!

Overjoyed to finally have Spotify on my Apple TV (HD 32GB) BUT I'm having to perform the pairing routine every time I use it. Surely this should be a one time pairing? Is this a known issue?

 

Hey folks,

 

Thanks for your patience while we looked into this - this should now be fixed for everyone!

If you're still experiencing issues after a clean reinstall, make sure to create a new thread in the relevant help board here and we'll help you troubleshoot.

 

Thanks - stay awesome!

Comments
Casual Listener

Very excited to finally have Spotify on Apple TV but i have the same problem like the OP. It's extremely annoying, please fix it Spotif!

Newbie

+1

spotify 2.40.1

appletv model A1625 tvOS 13.0

Casual Listener

+1

apeTV 32GB, A1842

tvos 13.0(17J586)

2.40.1-a546783

 

it seems the pairing information is keep up to 24h. Experienced a login every day. 

Newbie

Latest version of app and tvOS on 32gig 4K appleTV.  Same issue as everyone else 

Regular

Having the same issue.

tvOS 13.0 (17J586)

Spotify account WITHOUT Facebook integration

Spotify tvOS app screenshotSpotify tvOS app screenshot

 

Casual Listener

I have also encountered this issue.

 

Apple TV 4k 32GB

TV 13.0(17J586)

Spotify 2.40.1-a546783 release-v2.66-1-g66c198e HEAD-v3.81.91-g179ed7f6 1.1.0

Newbie

Same here. Super frustrating to have to re-pair every day.

Spotify app version: 2.40.1-a546783

Apple TV 4K 32GB, model code A1842

 

Love finally having Spotify on Apple TV though!

 

Visitor

+1 

 

 

Apple TV 4k 32GB

TV 13.0(17J586)

Spotify 2.40.1-a546783 release-v2.66-1-g66c198e HEAD-v3.81.91-g179ed7f6 1.1.0

Visitor

Having the same issue. But have also experienced the same issue with other AppleTV apps after upgrading to tvOS 13.

Casual Listener

Yeah this problem is ridiculous. Does this stuff even get tested before release? I am happy to FINALLY have it on Apple TV, but it should never have been released this way. 

 

Other problems are that it keeps the screensaver running and buttons have become unresponsive too. But this re-pairing thing is the worse and makes it unusable for me. Sick of it. 

 

Apple TV 4 (regular, not 4k)

tvOS 13

 

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