Apple Watch: Spotify Complication - not showing 'now playing'

[BawkMcGraw]

After installing the new apple watch spotify app, I noticed the complication does not update. It just shows dashed lines, regardless of watch face.

i have tried (on both) rebooting, reinstalling, uninstalling -> rebooting -> reinstalling.

No luck. Am I the only one noticing this issue?

Plan

Premium

Country

 USA

Device

iPhone X

Operating System

iOS 12.1.1

My Question or Issue

[BawkMcGraw]

Just letting you know, I found another thread with several people, same issue. Should probably spread this around so Spotify knows it’s a bug.

https://community.spotify.com/t5/iOS-iPhone-iPad/Apple-Watch-Series-4-Complication-Bug/m-p/4607643/h...

[Guido]

Hello all,

We're receiving reports that the Apple Watch does not display Spotify how it's supposed to.

We'd like to investigate further and to do this we need the following:

• Which iOS device you are using
• And it's iOS version
• Watch model
• WatchOS version
• Spotify version

To gather enough examples for us to find out what is going on, we need all 5 above mentioned things.

Looking forward to your reply and have a nice day!

[user-removed]

Same issue here:

• iPhone XS 64GB
• iOS 12.1
• Apple Watch Series 4 - 44mm
• WatchOS 5.1.1
• Spotify 8.4.79

[BawkMcGraw]

iPhone X Grey

iOS 12.1.1 (16C5050a)

Apple Watch Series 4 grey 44mm

WatchOS 5.1.1 (16R600)

Spotify 8.4.79.933

[Guido]

Hey @Stivonix and @Graham714,

Could you please send us over a bit more info so we can further investigate?

We need the following 5 things in total:

• Which iOS device you are using
• And it's iOS version
• Watch model
• WatchOS version
• Spotify version

Thanks and have a nice day!

[Stivonix]

iPhone X Spacegrey

iOS 12.1.1 

Apple Watch Series 4 Spacegrey 44mm

WatchOS 5.1.1 

Spotify 8.4.79.933

[Guido]

Hello all,

We're receiving reports that the Apple Watch does not display Spotify how it's supposed to.

We'd like to investigate further and to do this we need the following:

• Which iOS device you are using
• And it's iOS version
• Watch model
• WatchOS version
• Spotify version

Looking forward to your reply and have a nice day!

[iustinr]

I am using an iPhone 8+ with IOS 12.1 and an Apple Watch 3 with WATCHOS 5.1
So far, I have not noticed anything out of the ordinary

[BawkMcGraw]

Very interesting. So I guess the bug is limited to the series 4

[user-removed]

yup, seems to be a series 4 issue only

• iPhone XS 64GB
• iOS 12.1.1
• Apple Watch Series 4 - 44mm
• WatchOS 5.1.2
• Spotify 8.4.79.933