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Step 1


Beosound 5 (Music system): When will the Spotify app be removed?

Status: Case Closed

Hi, I have a musicsystem Bang&Olufsen Beosound 5 (not a TV!!!). I have heard that the SPOTIFY-app will be removed from this musicsystem. WHEN will this happen?


Best Regards
Martin Ström

Status changed to: Need more info

Hi, @martin010101!


Welcome to the Spotify Community.


As we look to improve the overall Spotify experience, we are removing the app from [Philips TVs / Sony TVs / Netgear TVs / Boxee TVs / Western Digital TVs / Bang & Olufsen TVs]. There's more info here.


If you're having any troubles using your Bang&Olufsen sound system, let us know a little bit more about what's happening exactly. We'll see what we can suggest.


Keep us posted. 


Hi, we have The same problems with Spotify on beosound 5 as well. First it did not work with playlists. Now  it says my username or passord is incorrect, wich IT is not. This is a soundsystem, not a TV. 


 Hey @Benteward, welcome to the Spotify Community!


Can you restart your Beosound 5 and let us know if you get the same issue? We'd recommend changing your password here to see if it helps.


Let us know how it goes 🙂


Hey @martin010101 and @Benteward!


We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.


All the best 🙂

Status changed to: Case Closed