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Bixby Assistant not playing music on Spotify

Submitted by on ‎2019-03-08 03:17 PM
Status: Not Right Now

Plan

Premium

Country

The Netherlands

Device

Samsung Galaxy S10

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

Hey all,

 

Thanks for all of the info.

 

We've let our tech team know, and they're investigating this. We don't have an exact timeline for a fix, but we'd recommend keeping an eye out for updates to the app.

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Comments
Teddy-Suriya
Newbie
‎2019-03-07 10:05 AM

Plan

Premium

Country

 Thailand

Device

Samsung Galaxy S10

Operating System

Android Pie

 

My Question or Issue

 I can not find Spotify service in Bixby so I can not get Bixby to work with it. There are many online tutorial show how to do it.

1) Go to Bixby service section.

2) Select Spotify service and Bah....ba...ba.

3) On my S10, I cannot even see it being listed in Bixby service section.

Every time I ask Bixby to play music it will push me to use Samsung Music instead. I need to find a way to connect Spotify Connect/account to Bixby. I still can ask Bixby to open spotify using opening app command but it can not play/control spotify.

 

Please help.

Screenshot of Bixby Service Setting.jpg
fadetoblack94
Newbie
‎2019-03-10 05:18 AM

Same problem, only with 10+

Spotify simply isn't showing up in app list 

Pretty mad atm

dwtwzvcigf74kbd
Newbie
‎2019-03-10 11:11 PM
  • Same problem here... it's not even listed in the "services" tab where it should be 
Teddy-Suriya
Newbie
‎2019-03-11 01:19 AM

It seems that Spotify always has problem with Samsung . It is not good  both in Samsung Galaxy watch and the phone.

SammGrigg
Visitor
‎2019-03-11 02:23 AM

Same issue here

AyoubKLife
Newbie
‎2019-03-11 01:15 PM

Same problem with me, I have tried uninstalling/reinstalling but nothing works

nony1967
Visitor
‎2019-03-12 02:56 AM

Me Too I am in New Zealand. Was told by Samsung it is an option only in the US. 

Teddy-Suriya
Newbie
‎2019-03-12 03:02 AM

Really? That is so wired, given that Samsung is pushing Bixby so aggressive to the point where it warrants its own dedicate button on the side of every phone.

0 Likes
nony1967
Visitor
‎2019-03-12 03:04 AM
Half assed attempt
Estefano1
Newbie
‎2019-03-16 07:39 AM

Same problem on my S10. I think it's a problem with non-English devices. Bixby may not recognize Spotify with a different language setting. I have the same problem with WhattsApp. I use Bixby in English, but my phone is set to Czech language. Did anyone get Bixby to work with Spotify on a non-English device?

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