Bixby Assistant not playing music on Spotify

Status: Not Right Now




The Netherlands


Samsung Galaxy S10

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

Hey all,


Thanks for all of the info.


We've let our tech team know, and they're investigating this. We don't have an exact timeline for a fix, but we'd recommend keeping an eye out for updates to the app.


The same happened to me


Same her on my brand new Note 9.

Evertime I ask Bixby to play anything, she just askes me to tell her what I'm searching for again.. 

Screenshot_20190323-201938_Bixby Voice.jpg

Mine opens the local music app and plays the one ringtone I have every time..   


Same there.

I can use "Open Spotify" command, but i cant play music on it, and there's no spotify app in bixby apps..

Status changed to: Under investigation



We've seen your reports about Spotify not being controllable by the Bixby assistant.


Try to do a quick reinstallation of Spotify and be sure to use these steps to link Spotify to Bixby. If it's still not working, please send us over the following:


  • Your device
  • Spotify version
  • A short description

We'll keep you up-to-date in this topic.


Thanks and have a nice day!

Device: Samsung Galaxy S10+ (SM-G975F)

Spotify Version:

Short description: The Spotify icon still doesn't appear on the app list
from bixby. I live in Spain, and I'm using an Spain version device, on my
last device wich was a Samsung Galaxy s9+ it worked alright, the only
difference is that it was an Italy version device

Reinstalled with same issues 

Samsung Galaxy S10+ SM-G975F



Spotify simply doesn't appear in available apps within Bixby. 


I have the same problem. Tried all sorts of things, changing language to US/UK english, reinstalling spotify, restarting the device. Nothing helped.


These instructions are a slap in the face.


If it was that easy we wouldn't be having this issue.


On 2 Australian S8's and an S10.

Screenshot_20190403-204612_Bixby Voice.jpg
Screenshot_20190403-204624_Bixby Voice.jpg

I have a Dutch S10 plus and i am a premuin Spotify user... I also do not have Spotify in Bixby


Env: prod