Bixby Assistant not playing music on Spotify

Status: Not Right Now

Plan

Premium

Country

The Netherlands

Device

Samsung Galaxy S10

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Hey, I can't add Spotify to the bixby program list as stated in the tutorial. Any help?

Hey all,

 

Thanks for all of the info.

 

We've let our tech team know, and they're investigating this. We don't have an exact timeline for a fix, but we'd recommend keeping an eye out for updates to the app.

Comments
Rusty6

Reinstalled and still have same issue.

 

Spotify does not appear in the list of apps compatible with Bixby.

 

Samsung S10e (SM-G970F)

 

Spotify - 8.5.2.759

Katerina

Hey there folks,

 

There's a newer version of the app available. Just to confirm, could you make sure to update the Spotify app on your Samsung devices and let us know if the issue persists after that? 

 

If it does, it'd be very helpful confirming in a comment the Spotify version you end up with as well as your device and its OS version. We'll make sure to pass this on to the right teams.

 

Thanks!

Ricst

Saime here still not working with bixby

 

gina_ar

All the assumptions are not true.

1. I have a Premium Spotify account in Malaysia.

2. I have Bixby and Spotify on both my Note 9 and S10+

3. All my devices are set to English language. 

4. I have the Spotify card available on my Note 9 Bixby but unavailable on my S10+.

So, it's Bixby on S10 that has a problem. 

gina_ar

Try these steps/go to -

Settings - Apps - Spotify - Storage - Clear Cache - Clear Data - Uninstall - Reinstall.

It works with my S10+

 

iBiteCupcakes

Have the same problem, with a samsung galaxy s9. Also from the Netherlands. Reinstalling didn't work

Peter

Hey folks,

 

Thanks for bearing with us while we looked into this.

 

We recommend that you reach out to Samsung Support about this issue and chase it up with them - just head here.

 

Keep us posted and let us know how it goes!

shalsabiza

@Teddy-Suriya wrote:

Plan

Premium

Country

 Thailand

Device

Samsung Galaxy S10

Operating System

Android Pie

 

 

 

My Question or Issue

 I can not find Spotify service in Bixby so I can not get Bixby to work with it. There are many online tutorial show how to do it.

1) Go to Bixby service section.

2) Select Spotify service and Bah....ba...ba.

3) On my S10, I cannot even see it being listed in Bixby service section.

Every time I ask Bixby to play music it will push me to use Samsung Music instead. I need to find a way to connect Spotify Connect/account to Bixby. I still can ask Bixby to open spotify using opening app command but it can not play/control spotify.

 

Please help.



Same problem with my note9 bixby

Julianf220

Dispositivo samsung Galaxy S8+

Version de Spotify 8.5.9.737

 

Spotify no aparece en la lista de aplicaciones  compatibles con bixby

conde13_2002

This answer from the moderator solves nothing, just send you to Samsung webpage in order to complain or ask them, but without a solution from Spotify.