Hello, Every time I try to open Spotify on my iPad I am always greeted by an eternal Black Screen. I've tried to reinstall the app many times and also restarting my iPad but the problem still occurs. I've tried to change my Wi-Fi connections but it still won't work. Please help me because I depends so much on this app!
open the spotify while your connectivity are off, preferably using airplane mode. it will force spotify to give warning, then put the connection on, voila it works.
Our tech team is currently looking into the reasons for this behavior.
If you've uninstalled the app, restarted the device and installed the app again, but still see the black screen, add your vote to this thread, so we can get a clear view on the impact of this issue.
We'd also need the Spotify version you're currently using and the model and operating system version of the mobile device.
Hey folks,
Thanks for your patience while we looked into this issue.
We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.
If you're still having trouble, make sure to post a new thread in the relevant help board here.
Thanks!