Black screen is shown on iOS mobile devices right after the app has been started.

Status: Fixed

Hey there,


We've received reports of users seeing a black screen after launching the app on iOS mobile devices.



Hey folks,


Thanks for your patience while we looked into this issue.


We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.


If you're still having trouble, make sure to post a new thread in the relevant help board here.




It works again! FINALLY!