Help Wizard

Step 1



Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Bluetooth play/pause button not working for several weeks now!

The Bluetooth play/pause button does not work (after a few minutes) for several weeks now! Many different Bluetooth headsets and smartwatches are affected (see conversations)!

Please fix very soon - it's really annoying not to be able to play/pause the music with Bluetooth devices.


Reinstallation of the app didn't work!

Hey folks!


It seems that everything's ok for most of you and also, it's been a while since the last update. We'll close the post for now, but if you need anything else, feel free to get back to us.


Take care!