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Browse "This page does not exist or an error occurred"

Plan

Free

Country

Italy

Device

PC

Operating System

Windows 10

 

My Question or Issue

 Hello everyone.
I apologize in advance for not perfect English.
In any case, for a few days, I systematically find an error in the page "browse" of spotify (the page that is shown at the opening).

The error reported says "there was an error in displaying this page", and under "this page does not exist or an error occurred" (see the screen attached, in italian).

I tried several times to uninstall spotify and reinstall it, and at the first opening, after login, the page "browse" is shown correctly, then once I close the application and reopen the error appears again.

I have no idea what the problem may be...

Can someone kindly help me?

Thank you in advance.

Cattura.PNG

Hey folks,

 

Thanks for all your reports and patience, this should be now fixed 🙂

 

Please try logging out of your accounts and back in again to force a sync between your device and account information.

 

Cheers!

Comments
erynnnicolee
  • Spotify version. 1.0.92.390.g2ce5ec7d
  • Device model and OS. Windows 7
  • For how long this has happened. 3 days
  • Your subscription type. Premium
  • Is this happening with other devices? No
  • Is this happening with other sections in the app. No
  • A screenshot.
  • Capture.JPG
erynnnicolee
  • Spotify version. 1.0.92.390.g2ce5ec7d
  • Device model and OS. Windows 7
  • For how long this has happened. 3 days
  • Your subscription type. Premium
  • Is this happening with other devices? No
  • Is this happening with other sections in the app. No
  • A screenshot.
  • Capture.JPG
Greenjacket

Just noticed the same issue of "There was a problem displaying this Page"  on "Video's" page and the "Podcast" page too.   

migelm

Same with me

Plan

Premium

Country

Portugal

Device

Mac Book Pro

Operating System

IOS 10.10.5

Spotify version

1.0.92.390.g2ce5ec7d

amberrae

Re-installing worked per the instructions, but once I quit and re-opened the app, the error came back.

 

Spotify version
1.0.92.390.g2ce5ec7d

 

Device model and OS

MacOS High Sierra v. 10.13.6 

 

For how long this has happened

Sinc subscribing to Premium on 11/6/2018

 

Is this happening with other devices?

Not that I notice

 

Is this happening with other sections in the app

Podcasts and Video

Screen Shot 2018-11-07 at 10.15.45 AM.png

leifpringle

Spotify Version: 1.0.92.390.g2ce5ec7d

Device model and OS: PC,  Windows 10Capture.PNG

This has been happening for 26 hours for me.

Subscription type: Premium

Not happening with other devices. (iPhone works) 

Only happening for browse, Videos, and Podcasts. The search feature is working but is very slow.

 

jennyeng488

I'm having the same issue. Though if i type in the search what i want to listen to, it does pop up and work but Browase and Podcasts and everything else doesn't seem to work. I've restarted my macbook multiple times

jennyeng488

I'm having the same issue. Though if i type in the search what i want to listen to, it does pop up and work but Browase and Podcasts and everything else doesn't seem to work. I've restarted my macbook multiple times.

Jinxed08

Plan

Premium

Version

1.0.92.390.g2ce5ec7d

Device

PC

Operating System

Windows 10

 

Having the same issue as everyone else in this thread since Monday.

Doing a clean reinstall solves the issue, but it occurs again after restarting/rebooting the PC.

midgesterious

I am not going to uninstall and reinstall Spotify until this issue is officially resolved because it seems to not be effective according to other commenters.

 

  • 1.0.92.390.g2ce5ec7d
  • iMac 27in late 2013, macOS Mojave 10.14
  • Happening for 2 days
  • Premium Subscription
  • No other device affected
  • Browse, Podcasts and Videos

Screen Shot 2018-11-06 at 5.26.46 PM.png