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Browse "This page does not exist or an error occurred"

Plan

Free

Country

Italy

Device

PC

Operating System

Windows 10

 

My Question or Issue

 Hello everyone.
I apologize in advance for not perfect English.
In any case, for a few days, I systematically find an error in the page "browse" of spotify (the page that is shown at the opening).

The error reported says "there was an error in displaying this page", and under "this page does not exist or an error occurred" (see the screen attached, in italian).

I tried several times to uninstall spotify and reinstall it, and at the first opening, after login, the page "browse" is shown correctly, then once I close the application and reopen the error appears again.

I have no idea what the problem may be...

Can someone kindly help me?

Thank you in advance.

Cattura.PNG

Hey folks,

 

Thanks for all your reports and patience, this should be now fixed 🙂

 

Please try logging out of your accounts and back in again to force a sync between your device and account information.

 

Cheers!

Comments
gone2space

My issue was resolved this morning - I didn't even have to log out and log back in.  Thanks for the swift response!

Tovu

Mine too 🙂

 

@gone2space wrote:

My issue was resolved this morning - I didn't even have to log out and log back in.  Thanks for the swift response!


cam12687

Just opened up Spotify and now Browse is working correctly.

Jinxed08

Issue seems to be resolved and Spotify is running fine now.  🙂

 

Cheers.

gt2847c

Undid the read-only and allowed abba.json to update.  Repeated restarts with no issues.  Call it fixed here.

 

Thanks.

Katerina
Status changed to: Fixed

Hey folks,

 

Thanks for all your reports and patience, this should be now fixed 🙂

 

Please try logging out of your accounts and back in again to force a sync between your device and account information.

 

Cheers!

xeizo

I can confirm it is fixed here, also undid the read only on abba.json, everything works.

 

Thanks!

Smukkekim

Yep!

After a simple restart of the apps, it now works on both my Windows and Mac installations!

spotom


@dlomb wrote:

Plan

Free

Country

Italy

Device

PC

Operating System

Windows 10

 

My Question or Issue

 Hello everyone.
I apologize in advance for not perfect English.
In any case, for a few days, I systematically find an error in the page "browse" of spotify (the page that is shown at the opening).

The error reported says "there was an error in displaying this page", and under "this page does not exist or an error occurred" (see the screen attached, in italian).

I tried several times to uninstall spotify and reinstall it, and at the first opening, after login, the page "browse" is shown correctly, then once I close the application and reopen the error appears again.

I have no idea what the problem may be...

Can someone kindly help me?

Thank you in advance.



@spotom wrote:

Brows problem today, ok yesterday. Issue only on desktop, not on laptop. Please help us!Spotify.PNG


spotom

Brows issue fixed. Thanks!