Browse "This page does not exist or an error occurred"

[dlomb]

Plan

Free

Country

Italy

Device

PC

Operating System

Windows 10

My Question or Issue

 Hello everyone.
I apologize in advance for not perfect English.
In any case, for a few days, I systematically find an error in the page "browse" of spotify (the page that is shown at the opening).

The error reported says "there was an error in displaying this page", and under "this page does not exist or an error occurred" (see the screen attached, in italian).

I tried several times to uninstall spotify and reinstall it, and at the first opening, after login, the page "browse" is shown correctly, then once I close the application and reopen the error appears again.

I have no idea what the problem may be...

Can someone kindly help me?

Thank you in advance.

[csublett]

Offline mode, Reinstalling, log out/log in - did not work for me.

Spotify version: 1.0.92.390.g2ce5ec7d

Device model and OS: Mac 10.13.6

For how long this has happened: 3 days

Your subscription type: Premimum Family

[arcoar]

Plan: Premium

Country: Colombia

Device: MacBook Air

OS: Mojave 10.14

Tried all the solutions but none is working

[cam12687]

Plan - Premium

Country - USA

Device - PC

OS - Windows 10

App Version - 1.0.92.390.g2ce5ec7d (Windows Store Version)

[julian47]

• Spotify version 1.0.92.390.g2ce5ec7d 
• USA
• MacBook Pro 13-inch, 2017, running Sierra 10.12.6
• How long? Just started this morning
• Your subscription type. Premium
• Is this happening with other devices? No, Android works fine
• Is this happening with other sections in the app. Browse tab, Podcasts, and Video tabs
• A screenshot.
• (Screenshot cropped to keep my friends' feeds private.)

[Smukkekim]

---

@gt2847c wrote:

Might have found the offending item in the abba.json file:

{"featureName": "hm-over-http-all-v1","cell": "1"}

Removal of this stanza allows the application to work, having it in breaks Browse, Podcast and Video.  Not sure what this flag is doing, but it seems to be the thing breaking those pages.  Anyone else that's comfortable editing the file care to give it a try and see if this works?  

---

 I can confirm, that this solved it for me.

(I found the abba.json file in "C:\Users\-windows.username-\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\LocalState\Spotify\Users\spotify-username-user\abba.json" on my windows 10 machine.)

- - - -

EDIT:

Unfortunately after restarting Spotify again, the problem is back! 😞

[gt2847c]

---

@Smukkekim wrote:

---

@gt2847c wrote:

Might have found the offending item in the abba.json file:

{"featureName": "hm-over-http-all-v1","cell": "1"}

Removal of this stanza allows the application to work, having it in breaks Browse, Podcast and Video.  Not sure what this flag is doing, but it seems to be the thing breaking those pages.  Anyone else that's comfortable editing the file care to give it a try and see if this works?  

---

 I can confirm, that this solved it for me.

(I found the abba.json file in "C:\Users\-windows.username-\AppData\Local\Packages\SpotifyAB.SpotifyMusic_zpdnekdrzrea0\LocalState\Spotify\Users\spotify-username-user\abba.json" on my windows 10 machine.)

- - - -

EDIT:

Unfortunately after restarting Spotify again, the problem is back! 😞

---

 Yeah, it rewrites the file every time unless you change the permissions to read-only after editing out that stanza.  My thought in finding it was to help focus the developers on what it breaks so they can find and fix it...

[andrawahyupurno]

same error for me.. please fixed it, it is very disturbing.

[sgreene822]

 I'm having the same problem as everyone else with the "There was a problem displaying this page" error message. I typically use the browse page because I go to the genre section. Since the browse page is not working, I searched for "study" and was able to find the Study genre but when I selected it, I received the error message again.

Plan

Premium

Country

US

Device

PC

Operating System

Windows 10

[Greenjacket]

No it's not you , kikikikihi.. I have the same ssue:  "There was a problem displaying the page" on the browser page of Spotify.  

I have un-installed, re-installed and although the problem goes initially. like yours, it re-appears moments later.

Spotify version 1.0.92.390.g2ce5ec7d.

Mac iOS 10.13.6.

Premium subscription

Same screenshot.

At Home 

Oh and the firewall is allowing for Spotify too.

Lets hope it's sorted soon.

Lets hope Spotify can sort it soon.

[Thermoskan]

same error for me:

trying to look up the mood playlists

• potify version: 1.0.92.390.g2ce5ec7d
• Device model and OS: Macbook pro mid2012, OSX Mojave 10.14 
• For how long this has happened: unsure... approximately 10 days
• Your subscription type: Premium.
• Is this happening with other devices: no
• Is this happening with other sections in the app: no