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Browse "This page does not exist or an error occurred"

Plan

Free

Country

Italy

Device

PC

Operating System

Windows 10

 

My Question or Issue

 Hello everyone.
I apologize in advance for not perfect English.
In any case, for a few days, I systematically find an error in the page "browse" of spotify (the page that is shown at the opening).

The error reported says "there was an error in displaying this page", and under "this page does not exist or an error occurred" (see the screen attached, in italian).

I tried several times to uninstall spotify and reinstall it, and at the first opening, after login, the page "browse" is shown correctly, then once I close the application and reopen the error appears again.

I have no idea what the problem may be...

Can someone kindly help me?

Thank you in advance.

Cattura.PNG

Hey folks,

 

Thanks for all your reports and patience, this should be now fixed 🙂

 

Please try logging out of your accounts and back in again to force a sync between your device and account information.

 

Cheers!

Comments
biffon

I am having this problem too

bsmith6280

seems like a system wide error then

Smukkekim

Yeah...

For me it started this weekend, and persists on both my Mac and Windows installations

bsmith6280

I wonder if Spotify staff monitor these support issues? Even tried downloading the Windows app from the Windows store, but I received an error even trying to download that. Really wondering what's going on.

bsmith6280

Just redownloaded the installer file from spotify and it worked!!

Madmonkeyz

Hi,

 

Same problems for couple of days here in France.

But only on the application on Windows 10.

No problems encounters on Web player or mobile application

Plan

Free

Country

 Poland 

 

Device

(

Operating System

Windows 10 Professional 

 

My Question or Issue

 

Madmonkeyz

Try to close Spotify just after you reinstalled it, and then re-open it.

It works for me just when I reinstalled the application, but when I close it and re-open it. Same error

infinitebangtan

I've experienced the same thing since this morning! 🙂

EazeeOne23

Glad it's not just me then!