Announcements

[Bug] Can never go fullscreen on a new Android Phone

Status: Closed

This is about the fullscreen mode in the new "album art cut off" playback mode, like the playlist "mint" uses. 
When using fullscreen for the first time on any Android phone a info popup shows some information about it.

Spotify takes this popup as a reason to freak out, throwing the user back to non fullscreen mode, making it impossible to ever click ok in the popup and use fullscreen.
Just watch the video below:

Hey @utack2!

 

We'll be closing this thread since we haven't had any recent updates.

 

You can open a new one if you need our help.

 

Cheers.

Comments
Hubo
Status changed to: Need more info

Hey @utack2! Thanks for letting me know about this.

 

That's odd. Could you let me know your Spotify, OS and device versions? Also, are you using a custom ROM or something similar? Lastly, could you try a full reinstall with these steps? Let me know how you get on! 🙂

 

Have an awesome day!

Alfredo
Status changed to: Closed

Hey @utack2!

 

We'll be closing this thread since we haven't had any recent updates.

 

You can open a new one if you need our help.

 

Cheers.

Env: prod