[Bug] Connect Reports Incorrect Playing Track

Description:

Spotify Connect on iOS often reports incorrect playing track.

 

Device Information:

iPhone 4S 16GB Spotify 0.9.1.230

iPad 3 16GB Spotify 0.9.1.230

Pioneer A1 (XW-SMA1-K)

 

To reproduce:

This doesn't reproduce 100% of the time, but it appears to happen for me at least a few times an evening.

 

Open Spotify on iPhone or iPad.

Start playback.

Transfer playback to another device using Spotify connect. 

Navigate away from Spotify on iPhone or iPad. 

Once a couple of tracks have played, navigate back to Spotify on iPhone, the track which is reported to be playing on iPhone is incorrect and doesn't update until another track is manually selected. When this happens even going to the now playing screen displays the old track. 

 

Workaround:

Manually selecting another song forces it to go into sync again.

 

Additional information:

Clean reinstalled on both devices, made no difference.

Tried connecting to a different router incase signal strength in our house was causing an issue, made no difference.

Also happens between a Spotify app and a Connect speaker, it appears it can report any track on a playlist is playing (which is incorrect). Manually selecting a new song whilst the speaker is transitioning between songs seems to cause the issue too.

 

Screenshots:

 

What iPhone shows:

 

connect bug 2.JPG

 

What iPad shows:

connect bug 1.JPG

 

Hey folks, a fix for this has already rolled out. If you're having issues with Spotify Connect and your iOS device please start another thread in the iOS Help board. Thanks everyone!

Status: Fixed
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Related Issues

Comments
PPKK
Casual Listener

this is problem is not solved with iOS!

 

I am still experiencing the problem of showing wrong tracks when using connect.

It often happened after my phone is locked.

 

1. Your device: iphone5S

2. Device's OS: iphone5S

3. Spotify app version: 2.2.0.2464

4. Connect device: Libratone Loop

PPKK
Casual Listener

this problem is not solved with iOS!

 

I am still experiencing the problem of showing wrong tracks when using connect.

It happened after my phone is locked.

It often shows wrong tracks when I unlock my phone.

 

1. My device: iphone5S

2. Device's OS: 8.1.1

3. Spotify app version: 2.2.0.2464

4. Connect device: Libratone Loop

Msboon
Newbie

I'm experiencing this problem as well.  Definitely not fixed on iOS.  I was playing an album using spotify connect through my Bluesound Node. I left the app and when I went back it showed the first track on the album as playing.  It wasn't!

 

I'm using iPad version 2.2.0.2464

 

Mike

O_Music
Newbie

Just updated, problem on Mac, not sure if the problem before the update existed, only checked these 2 as I noticed them and decided to report it but there might be more. And trust me this is weird....

 

Apparently this happens more often as I dicussed it with some friends but it was the first time it happened to me.

In Playlist: https://open.spotify.com/user/warnermusicfinland/playlist/7yDDPEM7mkf0oUACBp4elq

 

These songs appear twice in the playlist

Jason Darulo - Want to want me (https://open.spotify.com/track/0HFx7PLqzGxSfN59j3UHmR)

Darude, Al AM - Beautiful Alien (Radio) (https://open.spotify.com/track/6bLrpN46HQU6gHngETWqYD)

 

When the playlist is started straightaway without any type of sorting clicking not the first listed but the ones lower on the following happens:

Jason Darulo starts playing the song Peto on irti - by Antti Tuiski (https://open.spotify.com/track/0VgYmfkLUd2UicGu3D8dWF)

Darude starts playing the song What I did for love by David Guetta ft Emily Sandé (https://open.spotify.com/track/1YRjRHdl0aEtzHEn1uGi8k)

So there's a definite bug there...

 

But this is where the weirdness starts... when I order by any type (artist, time, album, title) both songs appear twice in the list (the first 2 songs mentioned by Jason and Darude) and when clicking either the both start playing the same (and correct) song.....

 

 

Community Manager
Community Manager
Status changed to: Fixed

Hey folks, a fix for this has already rolled out. If you're having issues with Spotify Connect and your iOS device please start another thread in the iOS Help board. Thanks everyone!

piotrekg
Newbie

Hi,

 

bug still exists on Spotify for Mac (1.0.3.101.gbfa97dfe) and Connect on Ps4 (1.2.2.bf9eec6b) while listening album, helps to add song to queue.