Can Sync local File into Iphone

[thenoisemaker]

Device: Windows 8.1; Iphone 6S

Operating System Version: Windows 8.1, IOS 9.2

Spotify Version: 1.0.23.90.g42187855 (desktop); 5.0.0 (IOS)

Description: I Can't Sync local files into my iphone device anymore.

To reproduce:

1. Import Local Files from desktop
2. Add the file in a playlist
3. Set The playlist Available Offline (both desktop and Iphone)
4. The files doesn't sync the local files into iphone (The tracks are always gray and the sync doesn't start

Workaround:

NA

Additional information:

This issues happens after the latest two releases. 

[trajectory989]

I have same problem but with windows 10 and ios 8.3 (although listed spotify versions are compatable and installed on each).

[gnovella16]

Hey there! 

Thanks for the heads up. Can you try to reinstall Spotify following these steps: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify? Let us know how it goes.

Keep on rocking 🙂

[thenoisemaker]

Fixed with the new 1.0.25.127.g58007b4c Release.

Please mark as solved.

Have a nice day

[ekkah]

Hi,

I'm having the same issue with non-sync local files, but my desktop version is 1.0.24.104.g92a22684. This is what I get if downloding from spotify.com

Is there a way to get my hands on the later version 1.0.25 ?? I'm located in Sweden, running win7x64

Best regards,

Håkan

[thenoisemaker]

Hi,

Probably is not available yet in your coutry (same as mine, i'm italian and in italy i think haven't been distributed yet).

By the way, you can download it at this link. Launch it directly, it will update your version at the new one!

enjoy

https://community.spotify.com/t5/Help-Desktop-Linux-Windows-Web/DL-Windows-spotify-installer-1-0-25-...

[ekkah]

Grazie mille, works like a charm!

[gnovella16]

Hey guys! 

Just to make sure, are you still having this issue after the recent updates? 

Keep us posted.

[thenoisemaker]

everything have been fixed 😉 grazie 

ciao!

[gnovella16]

Awesome! 

We're setting this as "Fixed". Feel free to give us a shout if Spotify starts to misbehave again.

Keep on dancing 🙂