We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to the internet, same songs can be played without issues and still appear downloaded.
Thanks for reporting this issue to us.
We’ve passed your info on to the relevant team, who are currently looking into it.
If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.
First off, try to do the following troubleshooting steps on your end: