Plan
Premium
Country
UK
Device
Alcatel 3L
Operating System
Android 10
My Question or Issue
Hi Team
Last night all was good with my Spotify and Nest Mini could cast and play music or ask it and it would. However tonight it won't play with voice commands it attempts to then says "Sorry something went wrong please try again in a bit". Casting to the device of you have music already playing when you cast the mini will make it cast noise and then a second later start playing however Spotify app says it is still connecting then says it isn't connected and the music stops on both. I have restarted the Nest Mini and unlinked and relinked my account restarted it again then and then reinstalled Spotify and still no change.
Hey there folks,
We really appreciate taking the time to add your votes and comments in the Community and for your patience while we were looking into this.
Our teams have done their magic backstage and this should be now resolved.
However, as Amazon Fire TV devices are still affected, we've created a different Ongoing Issue thread where you can stay up to speed with any updates we have about that instead. Make sure to add your +VOTE and subscribe to that thread if you're on an Amazon Fire TV device in that case.
If you're experiencing troubles about this on any other devices, let us know by heading to the relevant Help board - we'll be happy to take a closer look there!
Have a lovely day 🙂