Can't get Premium using mobile service provider 'Globe' in PH

[Macoii]

Hello, Spotify. I seem to have a problem in getting the Premium feature using my service provider here in PH. No matter how many times I put the code after I put my 9number, it tells me that I have insufficient phone credits even though I have sufficient credits to pay.

[FabianS_Bogota]

Hey @Macoii!

If you have a problem subscribing through your service provider, the best thing to do is get in contact with them. They should be able to provide the support for this problem.

Let us know how it goes!