Can't play next song in See all songs

Plan

Premium

Country

 Turkey

Device

Samsung Galaxy S8,

Operating System

Android 8.0.0

 

My Question or Issue

I recently updated my Spotify app, but since then I can not play through my search results. When the song that I select ends, it repeats itself than playing the next song. When I click on next song button it repeats itself too. For example I search for "Ed Sheeran" and play the first song, I want my app to play the other songs of the artist by simply moving on to the next song like it used to do before I updated. I also reinstalled my app, didn't work. My battery saving is off, and background activity is allowed. I am going on a road trip in 3 days. I need to solve this issue ASAP :(. Any help would be appreciated. Thanks...

 

Hey folks,

 

Thanks for raising this issue on the Community. We have passed this information on to the relevant team.

 

If you're experiencing this issue, make sure to add your vote on the thread.

 

In the meantime, would you mind providing us with the following information:

  • device and OS version
  • Spotify version

Thanks! We'll get back to you as soon as we have any updates.

Related Issues

Comments
Moderator
Moderator

Hey @barissekerci.

 

Thanks for reaching out on the Community, and sorry for the late response! We'll be glad to help you out if you're still experiencing this issue :)

 

I know you mentioned you've already tried this, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

Could you also provide us with your Spotify app version? Once we have this, we will be able to investigate further.

 

Looking forward to hearing back from you!

PS Hope that road trip is going well :)

barissekerci
Casual Listener

Thank you for your reply!

I still have the same issue and my version is 8.4.78.530 which is the latest version available on google play. I also tried following that steps and reinstalled my app for the 3rd time but still can't play all songs in search results. Don't know what else to do :(

Moderator
Moderator

Hey @barissekerci, help's here. 

 

Just so that we understand this correctly, we'd like to gather some more info.

 

You mentioned that the repetition happens when you play a song directly from the search results. Just to be clear, you don't choose the artist first, and then play one of the top song from the artist's page? That is, you only search for the artist and immediately play from the results? Try both, and let us know if it makes any difference. 

 

Also, what happens if you don't choose to skip a song, but let it play to the end? Does it change songs or start a radio based on the artist? 

 

Lastly, does this happen with all the songs? Try a song from less famous artists for example, and check if it makes a difference. 

 

Any screenshots or a video would be very helpful here. 

 

Keep us posted :) 

GinaBoBinaBoo
Newbie

I am having the same issue too. When you are in search, the song just stops, and you have to manually play the next track. If you press the arrow to skip to the next track, it just repeats the song or doesn’t play it at all. So annoying. 

Grimorski
Newbie

I had same problem for few months now...

 

Phone: OnePlus 3T

Model: A3003

Account: Premium

Spotify version: 8.4.84.874

 

For me the one song repeat problem only occurs when I search something and play a song below "Songs" or press "Show all songs" and play from there.  It will keep playing only that one song. It won't change if I wait to song to end or press "next song". In queue it only show that one song in "now playing" and one time in a "next songs"). Repeat and shuffle dosn't affect anyway.

 

If I search something and then go to Artist and play song from there it work normally.

 

I had this problem with everything I have search in about 2 months. And I tried to deleting data and reinstall Spotify.

 

I hoping this could be fixed as soon as possible.

Moderator
Moderator

Hey @Grimorski.

 

Thanks for reaching out to us about this.

 

Could you let us know if this is dependent on whether or not you use the Connect feature (e.g. using your phone as a remote for your desktop)? We will look into this further once we have this information.

 

We'll be looking out for your reply!

Grimorski
Newbie

Hi @Peter!

 

When I play music from computer, everything works fine. But if I use my phone as remote and search something and choose a song like I describled earlier it's going to repeat only that song. In computer queue list it will show only that song wich I have choose with phone and repeat that.

deigame
Newbie

Same thing for me. It use to work. Please fix. 

Moderator
Moderator
Status changed to: Under investigation

Hey folks,

 

Thanks for raising this issue on the Community. We have passed this information on to the relevant team.

 

If you're experiencing this issue, make sure to add your vote on the thread.

 

In the meantime, would you mind providing us with the following information:

  • device and OS version
  • Spotify version

Thanks! We'll get back to you as soon as we have any updates.

Rising Star 18 AeroZ
Rising Star 18

Same issue here.

OnePlus 5T, Android Pie, Spotify 8.4.90.367.