Can't view any menus in the Web Player on Chromebook

Plan

Free

Country

U.S.

Device

Chromebook

 

My Question or Issue

The Web Player is not working and when I go on it, it shows a button saying play on spotify but when I click it it pops up on the same page.

An_Odd_Oxymoron_0-1584369035230.png

 

 

Hey there folks,

 

We haven't heard back from you in a bit regarding this.

 

Since this should be fixed after updating your device's Chrome OS, we'll close this Ongoing Issue as Fixed.

 

If you're having troubles with a similar issue on a Chromebook or a device running another OS, let us know in the relevant Help Board and we'll be happy to lend a hand there.

 

Have a lovely day 🙂

Related Issues

Comments
Visitor

Still broken.

Visitor

Still broken on Firefox and Chromium - but I just tried it on Google Chrome, and that works. 

Visitor

i got this problem 2 days ago and its still not working

Moderator
Moderator

Hey there folks!

 

Thanks for keeping us in the loop.

 

For those of you still not being able to view any of the menus or control the volume when you open the web player on your Chromebook, it'd be great if you could let us know the exact version of the Chrome OS you're running and if possible share a screenshot of the page that shows up when you try to use the web player. 

 

Once we have those details, we'll pass them on to our tech teams to have another look!

 

Keep in mind that if you're having a different issue, you should create a new thread in the relevant help board here.

 

We'll be on the lookout for all of your replies!

Visitor

How should I send you the information? Via email or comment here? Please tell me!

Moderator
Moderator

Hi @sport2004,

 

Thanks for your prompt reply. You can leave a comment with the relevant info here in this thread 🙂

 

If you're going to attach a screenshot, make sure any sensitive/private information is hidden.

Moderator
Moderator
Status changed to: Fixed

Hey there folks,

 

We haven't heard back from you in a bit regarding this.

 

Since this should be fixed after updating your device's Chrome OS, we'll close this Ongoing Issue as Fixed.

 

If you're having troubles with a similar issue on a Chromebook or a device running another OS, let us know in the relevant Help Board and we'll be happy to lend a hand there.

 

Have a lovely day 🙂

Visitor

No, this is NOT FIXED. The web player is still broken, and it's not just Chrome OS. Why are we wasting our time posting comments here, if you won't even read them?