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Cannot add/delete artist for Artist Insight

Status: Case Closed
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I have been trying to get this issue solved for 3 weeks to no avail.

My Artist Insights is connected to the wrong artist and I need it changed but Artist Insights has been silent. I have contacted them via form twice and insightsupport e-mail.

 

The only contact I received was a "How did we do e-mail". They didn't do anything so why am I receiving this. I have been trying to add the correct band for 3 weeks and all I get is: "You'll reveive an e-mail if it is approved". Well it's my darn music.

 

Is there anyway that anyone that I will be guaranteed a response? This is getting quite ridiculous. I have lost follows since I had my distributor create a new page for me.

 

Artist: Reise

Correct URI: spotify:artist:5SR4mFkCGxvYGvy5EEb6Ds

 

Wrong URI: spotify:artist:2puUeqMljuE0vaMzgGq5RJ

 

Thanks in advance for anyone's help.

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
Hubo
Status changed to: Need more info

Hey @user-removed! Welcome to the Spotify Community!

Just to confirm, you're reaching out to Spotify Artists with this form? Let me know! 🙂

 

Have a great weekend!

Yes Huib. I wouod have replied sooner but am blocked at work.

 

I do see an e-mail saying my correct artist hjas been added to my account.

MonicaM_Bogota

Hi, @user-removed!

 

Could you try to submit your request one more time using this link? Also, keep in mind that our Artist Services Team could take up to 6 weeks to reply to your request.

 

Have a nice day. 

ZullyB
Status changed to: Case Closed

Hey @user-removed!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂