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Cannot get notifications from friends

Hi.


Friends of mine (who follow me and whom I follow) send me messages notifications to albums, playlists etc. through Spotify, but I don't get anything ever. I'm a Free User. Do I need to get Premium?

Hey @lamb-O, hope you're good! 

 

We've closed this case now as we haven't heard back in a while. Don't worry, you can get back in touch with us if you need anything else 🙂

 

Lee

Comments
Mara_F
Status changed to: Closed

Hey @lamb-O

 

Thanks for getting in touch with our Community. 

 

Can you let us know what device and Spotify version you're rocking? Also, are you able to send them any messages? 

 

We'll see what we can suggest.

lamb-O

Hi.

I'm using version 1.0.45.186.g3b5036d6 on PC and Android. I cannot send any message.

MonicaM_Bogota

Thanks for this info!

 

Can you try to send a message to your friends following the steps here?

 

Let us know how it goes. 

 

FabianS_Bogota

Hey @lamb-O!

 

Do you still need assitance with the notifications? Let us know how did it go with the steps @MonicaM_Bogota provided. We'll see what else to suggest.

 

Take care!

Lee
Status changed to: Closed

Hey @lamb-O, hope you're good! 

 

We've closed this case now as we haven't heard back in a while. Don't worry, you can get back in touch with us if you need anything else 🙂

 

Lee