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Cant pay premium via Credit card

Status: Not An Issue

Hey, I cant buy premium because page freeze on loading page  so loading phrase never passes. Only option , I can use in my region is card so I have no other option. I was premium member before. So that I want to be one again. Any help is apriciated. Thank you

Hey, welcome to the Community!

 

We'd recommend following these troubleshooting steps. Also, using a different web browser, an incognito window, and deleting cache/cookies should help. If you're still unable to make your payment, just get in touch with our Accounts team get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

Comments
macaras0

Any one who has the same problem? 

Alejandro_C
Status changed to: Not An Issue

Hey, welcome to the Community!

 

We'd recommend following these troubleshooting steps. Also, using a different web browser, an incognito window, and deleting cache/cookies should help. If you're still unable to make your payment, just get in touch with our Accounts team get in touch with our Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

 

We'll be happy to help you sort this out.

Env: prod