Cant play current song

Device: PC

 

Operating System Version: Windows

 

Spotify Version: 4.8.0.1085

 

Description: I can't play any songs on my pc

 

 

Workaround:

 N/A

 

Additional information:

 N/A

 

Status: Closed
0 Likes
Comments
MattSuda
Rock Star 24
Rock Star 24

Hey @oli7

 

Try a clean reinstall to see if that fixes the problem:

 

https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify/

First uninstall Spotify and then delete these folders if they exist:


C:\Users\YOURUSERNAME\AppData\Roaming\Spotify
and

C:\Users\YOURUSERNAME\AppData\Local\Spotify

After that reinstall Spotify


If you can't find the folder, try this:

Uninstall Spotify: Start > Control Panel > Programs / Uninstall a Program > Spotify
Find your AppData folder and delete all Spotify data.
Start, run, type: %appdata% and hit enter
You probably see 4 folders; enter each and see if they contain a folder called Spotify. Delete the entire Spotify folder.
Restart your computer at this point.
Reinstall Spotify (download)

jean3601
Community Legend
Status changed to: Closed

Hi @oli7

 

as mattsuda suggested, could you please try a  clean reinstall.

 

Also could you explain what exactly is wrong/how to reproduce it? also please check the details you gave as some details might be incorrect 🙂

Jason
Spotify Legend
Status changed to: Closed