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Cobrança indevida.

Status: Closed

Olha eu nem estava no Spotify, por não usar o serviço.

Mas apareceu uma conta de 16,90 no meu cartão de crédito, ao entrar no forum de vocês usando meu facebook, constava que eu já estava cadastrado, mas não com o email certo para a recuperação de senha.

A compra consta como "compra direta  pelo telefone" e vem da cidade de osasco.


 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂 
Comments
Melody
Status changed to: Need more info

Hey there @GustavoCassali!

 

We're sorry for the reply in English. Thanks for coming to the Spotify Community.

 

This sounds like one for our Support team, they'll be able to help don't worry.

You can reach them one of these ways:

 

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyAjuda

3. Facebook - https://www.facebook.com/SpotifyAjuda

 

 

Many thanks,

/M

Mara_F
Status changed to: Closed
 
We're changing the status to this post as Closed since we haven't heard from you in a while. No worries though, you can get back in touch with us if you still need help. 
 
Hope you have a great day 🙂