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Collections not syncing

Status: Case Closed
0 Likes

I have found that Album Collections do not sync between devices unless you restart the app. This has been going on for years. I did not mention it because I figured that someone would notice and correct this error.

In order to see the error for yourself, open the app on a device (eg iPhone). Then open the app on another device (eg iPad). Add an album to the collection on the iPad. Now go to the iPhone and wait forever and see that the Album collection does not change. Close the iPhone app, and restart it, then the collection will sync.

Please correct this. It should not be difficult. Even a simple "restart app" button would be better than nothing.

Hey @Feddar!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout by creating a new thread.

 

All the best.

Comments
MonicaM_Bogota
Status changed to: Need more info

Hi, @Feddar!

 

Welcome to the Spotify Community.

 

Could you let us know what device, operating system and Spotify version you're using? Also, is this happening while one of your devices is synced to listen on Offline Mode?

 

Keep us posted. 

RodrigoPalma
Status changed to: Case Closed

Hey @Feddar!

 

We're closing this thread as we haven't heard from you in a while. If you're still having the same issue, just give us a shout by creating a new thread.

 

All the best.