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[Connect] Can't use 'play button' on filtered 'Liked Songs' list

Status: Fixed

Plan

Premium

Country

Poland

Device

Dell Lattitude L5500

Operating System

Windows 10

Desktop App + Google Chromecast

 

My Question or Issue

While streaming music to Chromecast I can't use  'play button' which appear on every song on the list. The problem only occurs on filtered (!) 'Liked Songs' list.

 

When clicking this button nothing happens. Other buttons (play , next, etc.) at the bottom works fine.

 

Also when use this button while listening on local device it works fine.

2020-08-04 17_36_01-Poczta.png

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
AlphaFox
Now I noticed the same problem occurs on Android device + ChromeCast.
Exactly with the same conditions: filtered Liked Songs.
Xenia
Status changed to: Not Right Now

Thanks for reporting this to us!

 

We've let our developers know about this and they're investigating. Just as a heads up, we’re not able to confirm if or when this will be resolved, but we'll let you know as soon as we do.

 

For now, we recommend keeping your Spotify app up-to-date to guarantee you get the latest features and fixes. 

Lennertn

I have this problem too. On my android phone, ipad and 2 MacBooks (Catalina and High Sierra), so I think this is not a problem with the clientside software.

And it occur while connected to chromecast and a WiFi speaker from Bose. 

 

Hope this gets fixed soon!

e0hTA54Rqoxk

I have been having the same problem every day since I signed up for Spotify in August. This problem happens on all my devices (Windows laptop, Mac laptop, two Android phones). It persists across reboots of the phone, clearing all the storage and caches for Spotify on all devices, rebooting the Chromecasts. It happens casting to Google Home Minis and two different generations of Chromecasts. It happens casting to individual devices or groups of multiple devices setup via Google Home. This makes Spotify frustrating on a daily basis because I can never use it like I want to.

 

I'm happy to do whatever is necessary to help walk through reproducing the issue or providing logs.

e0hTA54Rqoxk

This happens to me both from the Liked Songs list and, more frustratingly, when I try to shuffle all the songs I like on a particular artist's page in the Android app.

e0hTA54Rqoxk

I should mention that I have over 13,000 liked songs. This isn't an issue for my wife who has only about 1,000 liked songs.

Novy

Hey folks, 

 

We'd recommend updating your app, as this issue should be fixed now. 

 

If you're still experiencing this after the update, let us know the exact Spotify version currently running on your device.

 

We'll be on the lookout.

Novy
Status changed to: Fixed

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

e0hTA54Rqoxk

I'm using version 1.1.63.568.gda8cb5ac-a on my Mac, and I'm still having exactly this same problem.