Announcements

[Connect] “Listen on other device” not working on iOS 14

Tried every single suggestion listed so far and nothing has helped.

 

That said, I have more data that might help the debug.

 

1) All iOS (2 iphones and 1 ipad) devices in my house have the same problem connecting to local speakers

2) Both accounts on my duo account have the issue

3) My desktop spotify app works fine, which is also on the home network (futhermore this being an IOS problem)

4) When my desktop app plays something, then the local speakers actually show up on the iOS devices.  Then eventually vanish.

Hi folks,

 

Thanks for your comments with the requested details. 

 

We've reported this with the right teams so that they can take a closer look.

 

If you're also experiencing troubles to connect to devices in the same network on an iOS 14 device, make sure to add your +VOTE if you haven't already to this Ongoing Issue.

 

We'd first recommend trying some basic troubleshooting:

  • A thorough app reinstallation
  • Switch both your devices to a different network (both will need to be on the same)
  • Double-check if the issue occurs when both devices are connected to the home wifi network (making sure no device is connected through hotspot).
  • Your devices are running the latest software versions and Spotify version available
  • Try toggling on/off Show local devices only from the app's Settings > Devices

If after that you’re still having trouble, could you provide us with the following info:

  • Device + exact operating system version 
  • Exact Spotify version
  • Type, brand and model of the speakers or device that you're trying to Connect
  • Are you seeing Spotify listed in your device's Privacy > Local Network settings?
  • Troubleshooting steps you've tried so far
  • Any additional helpful details, like a screenshot or recording of what's happening - just make sure that there's no private or sensitive info displayed

We'll keep you updated here so we'd also recommend subscribing to this thread to stay up to speed.

 

Thanks!

Comments
Niggla
Visitor

Have played a little more with this and noticed a truplay update for my Play:1 speaker which I have done.

 

Not sure that made any difference.

 

But what I have noticed is that sometimes for a split second some of my other network devices are listed and then quickly disappear including my Denon AV amplifier and my Google speaker within the device list in the Spotify app.

 

Weirdly my echo dot is always listed 

 

If I choose to use Bluetooth or AirPlay my Denon AV amplifier is listed along with my Apple TV.

 

So why does the Spotify app briefly see some of my network devices?

 

Got to be a glitch with how the app is taking to iOS 

Hubo
Rock Star 16
Rock Star 16

Hey all!

 

Thanks for keeping me posted here. This information is very useful to get to the bottom of the issue here. Could you all let me know the following as well:

  • Spotify app version
  • iOS version
  • A screenshot of the options Spotify in the Settings app (Settings > Spotify)

That helps the right folks take a closer look at this issue.

 

Thanks for bearing with me here, have a good one!

Hubo

thebestmix
Newbie

My Spotify version is 8.5.78.928, iOS version 14.0.

carlks
Newbie

Spotify version 8.5.78

iOS: 14.0.1

 

I have the "Local Network" setting on for Spotify. It is working since I can see Google Cast devices and my PC (running spotify). Only Spotify connect for my Sonos devices are not working.

chiguire
Newbie

After updating to iOS 14.0.1 Spotify properly displayed the dialog to allow the app to access the local network.

Hubo
Rock Star 16
Rock Star 16

Hey all! Thanks for keeping me posted here!

It sounds like iOS 14.0.1 has fixed this issue for a few folks. Could you guys try to update to iOS 14.0.1 and see if that fixes it for you? Let me know if that works!

Thanks, have a good one,

Hubo

thebestmix
Newbie

I updated to 14.0.1 today, but unfortunately it is still not displaying the local network permission dialogue.

Niggla
Visitor

I was already on 14.0.1 iOS and it wasn’t working.

 

However; as of yesterday all back to normal and working as expected.

 

App version I have is 8.5.78.928

 

So happy this is working again!  I can now see all network devices listed including my Sonos speaker 

carlks
Newbie

Can you share the step you did to get it to work? I’m on the latest iOS and Spotify app. I have the local network setting on but none of Sonos are showing up. 

thanks!

Hubo
Rock Star 16
Rock Star 16

Hey @thebestmix, thanks for keeping me in loop!

 

Let's see, could you try to reinstall the Spotify app once more, now that you've updated your iOS version? Let me know if the setting appears after that.

 

Have a good one,

Hubo

Related Issues