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Connection issues with car stereo receivers

Hi everyone,

 

We've received reports about car receivers (mainly Pioneer) having connectivity issues. Bluetooth connection usually works fine, but when trying to use Connect it fails. 

The team in charge is already looking into this, so we've merged a few threads here to keep you all in the loop.

Hello everyone,

 

Thank you for your reports so far.

 

We can confirm that support for Pioneer and JVC-Kenwood car audio head units has been deprecated. This means it will no longer be possible to launch the built-in Spotify app from the interface, but you should still be able to play audio from your mobile devices via Bluetooth or through a USB cable.

 

Thanks for understanding.

Comments

Hi, I'm having connection issues on my car stereo too. Car will connect through main Bluetooth function, but when trying to use the Spotify functionality it will simply say CONNECTING... no buttons on the radio will respond

 

Phone Model:

Google

Pixel 5

Android 12

 

Spotify Version:

Version 8.7.4.1056

 

Car Stereo Model:

JVC

KD-X351BT

 

 

Boltz2000

I'm having the same connection issue after updating, my Pioneer head unit failed to connect to my phone through its' built-in Spotify app. But Bluetooth Audio and Android Auto (usb) no issue! Thanks to @youri_ solution, rolling back to ver 8.6.98.900 and solve the connection problem.

 

Stereo: Pioneer AVH-ZL5150BT

Spotify ver: 8.7.xx.xxx

Phone: OPPO Find X2 Pro (Android 11)

Enzo_Ka

Had same problem. After reading the threads i rerolled my spotify version back to Ver. 8.6.94.306, and that works. for me. The following 2 versions does not work with my stereo receiver.
Ver. 8.7.0.1147, and Ver. 8.7.4.1056.
My info:
Device: Samsung Galaxy S20 FE - **OS Vers.**: (Android 12)
Spotify Version: 8.7.4.1056 OR 8.7.0.1147
Car audio System: Pioneer MVH-S320BT - **Firmware Vers.** 8.14

Tried clean install (Cleaning memory and cache). Did not work.

Papavoz

Had same problem for all. If downgrade spotify version to Ver. 8.6.ххх (&less) that works. But for versions 8.7.xxx (&up) - does not work with my car-receiver: musiс plaуs, display - "Connecting", but kes don`t work . (Sorry my poor English)

My info:
Device: Moto G5S - **OS Vers.**: (Android 8.1)
Spotify Version: any [8.7.xxx] &up
Car audio System: Kenwood DPX-M3200BT

Рroblem around the world.

OdinDKami

I have a no connecting issue in Spotify app, i can hear sound but no song info is showing and steering wheel buttons is not responding.

The bt audio app is showing song info and steering wheel buttons is responding. 

Tried clean install. Did not work.

 

Car stereo: kenwood DDX4017dab

Phone: xiaomi mi a2, Android 10

Spotify version: 8.7.61071. 

masonrt

Having connection issues with a Kenwood KMM-BT328. It just says "connecting" when I select the Spotify mode. Using a Pixel 3a XL with Android 12 and the latest version of Spotify to connect that I am having this issue with.

 

Phone: Google Pixel 3a XL with Android 12

Spotify Version: 8.7.6.1071

Head Unit: Kenwood KMM-BT328

Thatguy801
  • One plus 8pro
  • Pioneer dmh 2660 nex
  • Bluetooth connects but does not play Spotify via the Spotify app, shows that car play will work and a paired connection but no music. 

Bluetooth itself and wired usb through Android Auto works fine. Issue started when I updated the app. 

Mick46

I installed the older version from jan 19 and it didnt fix the issue. Anyone have an suggestions? 

 

It did all work before these updates but now even going back i cant seem to make it work.

Thatguy801

@Mick46 
I have downgraded my app version to 8.6.22.1112 and it now works again. 
Try this version and see if it will work for you. 

1. Delete spotify / Uninstall spotify on your Android

2. download the 8.6.22.1112 version

3. install the APK for the older version. 

4. connect to your HU and use the spotify HU functionality. 

 

 

IMG_20220216_191430

Mick46

@Thatguy801 i cant seem to find that version, but maybe i'll juat try a few others and hope one works. Thanks for your help