So let me get this straight: in order to contact Spotify, I have to create a Twitter account and then tweet them? If this is correct, this got to be the dumbest thing I've seen this week. Is there a normal way of getting some assistance with what seems to be a technical issue, without this Twitter retardation?
No need to use Twitter to contact Spotify. You can use this form to reach out to them. Also, you can ask your question here, on the Community if you still need help. Let me know if there's anything else.