Description of the issue:
When using a blue light filter (or other screen overlay), the options from the context menu stop working on Android devices.
Threads in Community:
Android devices with a blue light filter/screen overlay turned on
Steps to reproduce:
Thanks to @Jacob_ for his information on this issue. :)
Thanks for your reports. We are aware of this issue affecting a small number of Android devices at the moment. Don't worry, the teams backstage are on the case :)
In the meantime, can you try a clean reinstallation for us? Also, make sure you're rocking the most up-to-date version of Android. This should help.
after some update (new look of the option list after clicking 'the three dots') - the 'add to playlist' does not work on my HTC one m8 phone (android).. nothing happens when I click it. I can't save new songs. Spotify - please do something.
Hey @pablobrasil, welcome to the Spotify Community!
To start, can you let us know the operating system, and version of Spotify you're using on your HTC one? Also, does restarting your device make any difference?
Just to confirm. Are you running any other apps at the same time as Spotify when this happens? If so, close them and make sure that only Spotify is running.
Keep us posted.
Marked as new issue report.
Issue seems to be an effect of another app or function putting an overlay on the screen. Error also manifests when using a screen dimmer.
I've got the same problem, if I want to add a song to a playlist, it doesn't show me my playlists to choose which one I want to add the song to. This has been happening for a few weeks now. I select 'Add to playlist' and that's it. It just goes back to the screen I was on.
I am experiencing the same. none of the options in the '...' menu work. I press them and nothing happens.
Probably after the most recent update.
I'm using a Sony XPeria (Compact) running Android 5.1.1
I am experiencing a similar issue after teh last update - any of the options in song view afer pressing the '...' option do not take any action. 'add to playlist' does nothing (does not send me to a list where i can choose which playlist or anything). It ha the animation of the option being chose/pressed, but there is no reaction.
I cannot go to Song Radio/Album/Artist either, none of the option in the new-look popup work...
This was a problem some months ago but was fixed and is again broken. We're seeing far more folk affected since a native blue light filter was included in android 7.x.
Shouldn't spotify throw the stock android error message "Screen overlay detected"?