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Corrupted playlist : impossible to read, edit, or delete

Status: Closed

Hi everyone,

 

I have a problem on my account which is the following :

 

- I created a playlist on my phone, everything was fine first

- Couldn't access it from my phone, strange, infinite loading, can't delete it either

- Can't do anything about it from my 2 computers etc, situation is stuck then.

 

I think only Spotify can unlock it.

 

Screenshot in french as an attachment, link to the corrupted playlist here (just in case) : 

 

https://open.spotify.com/user/1185546991/playlist/5bpVi2tRwWHSCJJq2PfAjt

 

Thank you in advance !

Hey @Alejandr031!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Comments
FabianS_Bogota
Status changed to: Need more info

Hey @Alejandr031!

 

It's odd that this happens. We couldn't see the link to the playlist to take a look. Can you send it over again? You could try creating a new playlist and see if the same occurs. Also, let us know your device, operating system and Spotify version. We'll see what to suggest.

 

Take care!

ZullyB
Status changed to: Closed

Hey @Alejandr031!

 

We're closing this thread as we didn't receive an answer from you. If you're still having the same issue, just give us a shout.

 

All the best 🙂

Env: prod