Cover art and track title is "stuck" on the first track played on BMW head unit

Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console.

 

Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on the first track played. It played great in the past and playing well with other music apps.

 

Device

(iPhone Xs) Running version 13.3.1

Car: BMW X6M 2015

Hey there folks,

 

Thanks for bringing this to our attention. We've passed on all your feedback to the right teams who are continuing looking into this.

 

However, we're not able to provide an exact timeline for a fix, so we'll mark this Ongoing Issue as Not Right Now.

 

In the meanwhile, we'd recommend always keeping your Spotify app up to date to ensure you're rocking the latest improvements and fixes.

 

We'll keep you updated here once we have any further updates to pass on. 

Comments
Casual Listener
I have the samen issue, but on and android phone and Toyota audio.
Casual Listener
Same issue,
I updated Spotify, now version 8.5.41.669 and the problem still remains.
BMW 3 Series 2014
Iphone 11 Pro
Regular

I am experiencing the same issue on my BMW X3. I have reinstalled the Spofify app several times. I'm not able to advance to the next song and my IDrive is "stuck" with the first song information.

Casual Listener

I still have the problem. In the past it was not an issue. I think maybe is the beta version of iOS 13. It is happening with other similar music apps

Visitor

I have the same issue. Tried uninstalling and installing as well as unpairing and repairing my Bluetooth but nothing has worked. Issue started about 2 weeks ago

Regular
My Spotify was working fine with the UBB in my car till two updates ago. I
don’t think it has to do with the iOS but with Spotify.
Visitor
I am also experiencing this issue. iOS 13, 2015 M235i, latest Spotify app.
Regular
Until Spotify acknowledges and fixes this issue I'm using Amazon music. I
find it in poor business practices to not even respond to repeated reports
of an ongoing issues.



Visitor
I also have the same problem! In December and early January 2020 Spotify was working flawlessly, but then this annoying art cover stuck in 1st music appeared and I haven't been able to solve it so far. My car is a BMW 528i 2015 model and using iPhone XS Max 13.3. I've just updated my iPhone to version 13.3.1 and also Spotify to version 8.5.42.1040 and I'm hoping they have fixed this weird issue. Crossing my fingers...
Regular
I updated my Spotify yesterday in hope the issue was resolved. No. My
account is a Premium family account. So I don't think it's unrealistic to
want a PAID for service to actually work.