iPhone 6, iPad Air 2
My Question or Issue
Spotify crashes when trying to listen to "Flamenco Espanol" album from "Gypsy Flamenco Masters".
1- Search for artist "Gypsy Flamenco Masters"
2- Select the album "Flamenco Espanol"
We just wanted to let you know that we've looked into this with the right folks now.
We don't have a timeframe for a fix, but we're really glad you let us know about this.
If you have any other questions, just let us know!
Welcome to the Community.
We know it sounds simple, but it's often overlooked.
Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
If you're still having trouble, could you let us know the exact version of Spotify?
Looking forward to your reply 🙂
Thanks for your swift reply. I've restarted my devices (tested on iPhone 6 and iPad Air 2), to no avail.
Spotify version: 18.104.22.1680
If you are experiencing this issue, could you first try the following troubleshooting steps:
If, after trying these steps, you're still experiencing this issue, could you provide us with the following info:
Thanks a lot!
We now have the right team looking into this.
If you're experiencing this issue, could you provide us with the following info:
Also, please make sure to add your vote (+VOTE) 🙂
Have a great day!