I am trying to upgrade to premium account and when I enter the card details I get the below error.
Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.
I have tried using a different network, Incognito view, Different browser, My laptop, via android app. Nothing works.
Really appreciate your fast response on this.
Hi @dreezone, We're closing this thread as we didn’t receive an answer from you. If you're still having the same issue, just give us a shout. Cheers 🙂
Hey there, @dreezone
Thanks for coming to the Community!
It sounds like you've already tried most of the best initial steps for this, which is great.
Could you also double-check the guide here: https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/ ?
If the issue remains, this sounds like one for Support. You can reach them one of these ways:
They be able to look in more detail backstage 🙂