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Czech language not displayed in app

Status: Fixed
0 Likes

Plan

Premium

Country 

Czech Republic

Device

(Samsung Galaxy A5 2016)

Operating System

(Android Nougat)

 

My Question or Issue

After last update, there is an issue with language. Only cca 25% is in my original language (Czech), the rest is in english. Before update, everything was in czech. Not sure if it's problem with other languages, but here in Czech I'm not the only one...

Hey there folks,

 

We really appreciate your reports on this.

 

We've done some magic backstage and this should be now fixed.

 

If you're having troubles, make sure that the app is rocking the latest version available by following the steps here.

 

If that doesn't do the trick, let us know by starting a new thread in the related Help Board and we'll be happy to lend a hand.

 

Have a lovely day!

Comments
Guido

Hey @Alvinturrican.

 

Thanks for getting in touch!

 

Interesting issue. Have you tried reinstalling the app? You can read here how. 

 

If it didn't help we'd like to ask if you know if all Czech users are experiencing this. Any screenshots would help as well 🙂

 

Let us know what you can find. Looking forward to your reply.

 

Have a nice day!

Alvinturrican

Hi,

thanks. Reinstalled but it's the same. Homepage is in Czech, rest is English. I don't know anyone personally but many users mention that on Google Play store reviews.

Screenshots attached.

Screenshot_20190522-141352.png
Screenshot_20190522-141403.png
Screenshot_20190522-141428.png
Guido
Status changed to: Under investigation

Hi all!

 

We've been receiving reports that the app is partially in Czech and partially in English.

 

If you are experiencing this issue even after reinstalling the app, please leave a comment with the following:

 

  • Device
  • OS version
  • Spotify version

Don't forget to hit +vote and we'll keep you up-to-date in this topic.

 

Thanks and have a nice day!

Alvinturrican

Probably next update fixed that, so it's okay now!

Katerina
Status changed to: Fixed

Hey there folks,

 

We really appreciate your reports on this.

 

We've done some magic backstage and this should be now fixed.

 

If you're having troubles, make sure that the app is rocking the latest version available by following the steps here.

 

If that doesn't do the trick, let us know by starting a new thread in the related Help Board and we'll be happy to lend a hand.

 

Have a lovely day!