Daily Mixes/ Discover Weekly/Release Radar Are Not On Demand on Free

[Tisery]

Plan

Free

Country

Device

Huawei P20 Lite

Operating System

Android Oreo

My Question or Issue

I have seen topics opened about this issue, but i haven't seen a proper solution to it. It looks like Spotify doesn't seem to care about it either. The problem is simple; you open the app, you see that your most listened Daily Mixes are on shuffle for no reason. I tried deleting the app completely, I tried logging off and on, I tried opening and closing the app repeatedly, it doesn't work. It gets worse after some time too, more of your Daily Mixes becomes shuffled and you can't do anything about it. And this is not the first time I'm experiencing this issue either, 2 weeks ago I had the same problem, it got fixed by itself, and now it came back. So please, fix this issue. 

[Katerina]

Hey there folks,

We haven't heard back from you in a while.

Just to confirm, are you still experiencing this, even after updating the app to the latest version?

If so, let us know if the issue persists, along with the following details:

• Your device 
• Your device's operating system and its version
• The version of the Spotify app

We'll make sure to pass it on to the right folks, thanks!

[Katerina]

Hey there folks,

We haven't heard back from you in a while. Just to confirm, could you make sure you're on the latest version of the Spotify app available and let us know if this issue persists for you?

Thanks!

[Kero4you]

Hi guys,

Sorry I haven't answered before. This issue has been resolved at least for me after updating the app to the latest version!

Thank you for your support!

[Jemi]

@Kero4you, great to hear that. 

Everyone else, can you make sure you have the latest version and let us know if it solved it?

Thanks!

[np_us_1981]

I'm having the same issue. Deleted and reinstalled the app to the latest version. Can't seem to fix this.

[Katerina]

Hey there @np_us_1981,

Thanks for confirming this.

It'd be very helpful if you could let us know the version of the Spotify app you're currently on, as well as your device and its OS (operating system) version. We'll make sure to pass them on to the right teams. Thanks!

[np_us_1981]

@Katerina I've got the latest version - 8.5.5.853 on Android 6.0.1.

I've tried deleting data, deleting the app, and reinstalling it, without success.

[Daisy]

Hey everyone,

We just wanted to let you know that the right folks have taken a look at this for you. Right now, we're not able to provide an exact timeline for a fix, but we'd recommend always keeping your Spotify app up to date to ensure you're on the latest and best version.

Have a nice day!