Daily mixes cannot be opened on Android

Plan

Premium (Family)

 Device

Samsung Galaxy 9

Operating System

Android Oreo

 

My Question or Issue : 

Hello Since 1 week I started losing my daily mixes, one by one, in total I have 5 mixes, and still seeing them on my profile, but when I try to open one of them I was getting an error message (Please see attached). Now all of them are not working, but this happens only on Android ! Tested on windows, tested on Mac, Tested on Linux, tested on iOS and each time it was working.

And more strange when I start a mix on another device than Android, I am able to continue listening to the mix on Android. I can only press next, previous, play/pause, but I can't access to the list. 

 

I tried to clean the cache, and to remove the app and install it again. But it didn't help ! 

Any idea how I can solve this ? 

 

Thank you ! 

 

Screenshot_2016-05-24-09-42-55.png

Hey folks,

 

We are closing out this thread.

 

If you are still experiencing this issue, could you head over to this thread?

Make sure to click +VOTE and to leave the requested information.

 

Thanks!

Status: Closed
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Moderator
Moderator
Status changed to: Closed

Hey folks,

 

We are closing out this thread.

 

If you are still experiencing this issue, could you head over to this thread?

Make sure to click +VOTE and to leave the requested information.

 

Thanks!