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Default storage location resets after restart

Status: Closed

Hi. Since recent app update (about two months) most times after restartingmy phone default storage location gets resetted to phone memory an all downloaded playlists change to not downloaded. After setting them to download again and changing storage location it detects a 2.5GB data folder but deletes everything and redownloads them anyways.

 

It's extremely annoying and it's wearing my SD card a lot.

 

My phone is an Xperia Z1 running under Android 5.1.1

Hey @kalte!

 

Since we haven't heard back from you in a while, we'll be closing this thread.

 

Don't hesitate to open a new one if you need our help.

 

All the best

Comments
Aichel
Status changed to: Need more info

Hey @kalte!

 

Welcome to the Spotify Community 🙂

 

Could you let us know the Spotify version you're using at the moment? Also, could you check if removing your SD card, restarting your device and inserting in again helps? If possible, please let us know if your Xperia Z1 is able to update to a newer Android version.

 

Keep us posted.

kalte

@Aichel I'm using version 8.4.26.770armV7. My phone can't be officially upgraded past Android 5.1.1.

 

I tried removing SD card and the issue keeps occurring.

 

It's not every time I restart, once in five or something around that.

RodrigoPalma

Thanks for the update, @kalte!

 

Is there any other SD card you can try with? Changing it for a while to see if the same thing happens could help us understand what's going on.

 

Keep us on the loop.

Alfredo
Status changed to: Closed

Hey @kalte!

 

Since we haven't heard back from you in a while, we'll be closing this thread.

 

Don't hesitate to open a new one if you need our help.

 

All the best