[Desktop] Browse is Missing

Thread531146752649
Status: Resolved

Description:

This is an ongoing issue, some customers reporting they don't have the Browse option in the desktop client. Browse being missing has been solved for quite a few people, however there are still reports of this issue.

 

To reproduce:

  • Anyone with an affected account will not have the Browse option, which is at the very top of the left hand panel in the Desktop client. 

 

Workaround:

Searching for: "spotify:app:browse" is reported to work for the majority of people experiencing this issue. 

 

Additional information:

In order to help track down this issue, please provide the details in the section below.

 

If you are having this issue, can you please post:

  1. Your desktop operating system (Windows 7/Mac OS X 10.9.x etc).
  2. Your desktop spotify version (Help/Spotify > About)
  3. If your account is Free/Unlimited/Premium
  4. Your country (which is shown on your online account)
  5. Your Spotify username (also shown on your online account)

Thanks!

 

Updates:

2014-04-29: This bug has now been resolved. If you have the Browse tab, but are getting a blank page, please make a new support topic over in the Desktop Section and we can troubleshoot from there. 

 

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Status: Fixed
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